Privacy policy

At Antarik Hajj Kafela we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store and protect your data when you use our Hajj and Umrah services.

Information we collect

• Full name, nationality and date of birth
• Passport and NID details
• Contact information: phone number, email and home address
• Payment and billing details
• Health information, only when required by Saudi regulations

How we use your information

• To process your Hajj and Umrah registration
• To arrange flights, visas, accommodation and transport
• To send important updates and notifications
• To ensure your safety and comply with legal requirements
• To improve our services based on your feedback

Sharing and disclosure

We share necessary information with Saudi authorities, airlines, hotels and travel partners to arrange your pilgrimage. We never sell, rent or trade your personal data. Data is disclosed to government or law-enforcement agencies only when legally required.

Storage and security

Personal information is stored securely and protected against unauthorised access, loss or misuse. Physical documents are kept in secure facilities.

Cookies

Our website may use cookies to improve your experience and remember preferences such as your language. You can disable cookies in your browser settings.

Your rights

You may request access to your personal information, ask us to correct inaccurate details, or withdraw your consent, subject to legal obligations.

Retention

We keep your data only as long as necessary to provide our services and meet legal requirements.

Changes and contact

We may update this policy from time to time. For any questions about your privacy, please contact us using the details on our contact page.